Support

Broken? Confusing?
Tell me.

This is a one-person project and every message gets read. Bug reports are genuinely welcome - most fixes ship within a day or two.

What happens next

Messages come straight to me. If you leave an email address I'll reply to it - usually the same day.

What helps most

Your browser, which Amazon site, what you searched for, and a screenshot if anything looked wrong. That’s usually enough to reproduce a bug in minutes instead of hours.

Troubleshooting

Common questions

Smart Sort is taking a long time, or seems stuck

It gathers 15 pages, which takes roughly 20-35 seconds. The banner shows a progress bar and which page it’s on, and the list re-sorts itself when it finishes. If the counter stops moving entirely, reload the page - Amazon occasionally throttles rapid requests.

Nothing happens when I turn a filter on

Filters apply to Amazon search results pages. On a product page, the homepage or a category browse page there is nothing to filter. Run a search first.

“Sold by Amazon” is greyed out

That filter needs a marketplace where Amazon sells products directly, which is 11 of the 23 supported stores. Elsewhere it is disabled rather than silently doing nothing. Prime is likewise unavailable on Amazon South Africa.

Some merged products look different from the rest

They shouldn’t - merged cards are Amazon’s own cards, re-scoped to the current page’s styles. If you see one rendering oddly, send a screenshot and the search term. That’s exactly the kind of bug worth a fast fix.

Does it work on my country’s Amazon?

23 marketplaces: US, UK, Canada, Germany, France, Italy, Spain, Netherlands, Sweden, Poland, Belgium, Ireland, Japan, India, Singapore, Australia, Brazil, Mexico, Turkey, UAE, Saudi Arabia, Egypt and South Africa.

What data do you collect?

None. No account, no analytics, no tracking, nothing sent to any server. Everything runs inside your own browser. Full detail in the privacy policy.

How do I uninstall it?

Chrome: right-click the extension icon in the toolbar and choose Remove. Firefox: right-click the icon and choose Remove Extension. Nothing is left behind - your settings live in the browser’s own storage and go with it.